Configuring the Pager Service (ESPA Protocol)

Scenario: You want to configure the pager connection.

 

Reference: For background information, see Pager Service Expanders.

 

Workflow diagram:

 

 

Prerequisites:

  • The ESPA paging equipment is connected to the Desigo CC server.
  • System Manager is in Engineering mode.
  • System Browser is in Management View.

 

Steps:

1 – Configure the ESPA Protocol for the Pager Service
  1. Select Project > Management System > Servers > Main Server > Pager.
  • The RENO Configurator tab displays.
  1. Open the ESPA Protocol expander.
  1. Select the Enabled check box.
    NOTE: If this check box is unavailable (dimmed), open the TAP Protocol expander and disable the TAP protocol. (Only one paging protocol can be enabled at a time).
  1. Refer to the paging equipment documentation to appropriately configure the following fields:
  • Bits per second
  • Parity
  • COM Number
  • Data bits
  • Stop bits
  • Poll timer
  • Flow control
  • Beep Coding
  • Priority
  • Transmission retries
  • Call Type
  • Max length
  • New line support
  • Ack from transmitter
  • Reply from receiver
  • Display width
  1. Click Save .

 

2 – Test the Pager Connection
  1. Open the Test Pager Connection expander.
  1. In the Recipient number field, select or enter a valid number.
  1. In the Message field, enter the text of the message.
  1. Click Send.
  • This will send the test pager message. The Sending result at the bottom of the expander shows the outcome and diagnostic information (for example, OK, Failed, and so on).
  1. Check that the message is received on the recipient’s pager.

 

Information

NOTE:
The Desigo CC’s diagnostics automatically detect if there is a problem with the pager protocol (such as, invalid configuration, paging equipment disconnected, and so on), and generate an event to notify you of the fact.

 

 

Information

NOTE:
To troubleshoot the pager service, see Communication Services Troubleshooting.