[Example] Programming a Remote Notification to Turn Off During the Day

Scenario: You want to configure an alarm-triggered email remote notification, addressed to the Supervisors recipient group that is triggered only when a Life Safety event occurs on a particular Building Automation field panel and the event source in alarm:

  • When the triggering event occurs, the operator must click Start Remote Notification in Event List to start dispatching the messages (manual sending).
  • At least one contact in the Supervisors group must respond to the notification. Otherwise, the system will send the remote notification to two additional (escalation) recipients.

For background information, see Overview of Address Book, Remote Notifications, and Scopes.

 

  • All the contacts you plan to use have an email address as the Preferred Device in the Desigo CC address book.
  • You created a scope that includes a specific Building Automation field panel.
  • System Manager is in Engineering mode.
  1. In System Browser, select Application View.
  1. Select Applications > Remote Notifications.
  • The RENO Configurator tab displays.
  1. In the General Settings expander, specify the behavior of the remote notification:
    a. Select the Active check box. This enables the notification to be sent when it is triggered.
    b. In the Starting Mode drop-down list, select Manual. This means that when the triggering event occurs, the operator must click Start Remote Notification in Event List to send it.
    c. In the Can be Stopped drop-down list, select Yes. This means that the operator can stop the notification by clicking Stop Remote Notification in Event List.
  1. In the Triggers expander, open the Events expander and specify the event and the corresponding status change that will cause the notification to be sent:
    a. From the Status changes drop-down list, select New event comes.
    b. In System Browser, select Manual navigation. This will retain the RENO Configurator tab.
    c. Select Management View and, under Scopes, navigate to the scope object that corresponds to the Building Automation field panel whose events will trigger this notification.
    d. Drag-and-drop the Building Automation field panel scope from System Browser into the empty area in the Events expander. This creates a new row with the Scope field automatically set based on the linked object.
    e. Select the newly-created row.
    f.     In the Category column, select = Life Safety.
    g. In the Discipline column, select = Building Automation.
  1. In the Recipients expander, select the recipient group of the notification as follows:
    a. In the Address Book area, in the Filter drop-down list, select Groups.
    b. Drag-and-drop the Supervisors group from the Address Book area to the Recipient/Members list on the left.
  • The Supervisors group displays in the Recipient/Members list, with the total number of contacts in the group shown alongside.
  1. Configure the Escalation Rules for the Supervisors group as follows:
    a. Select the Supervisors group in the Recipient/Members list.
    b. In the Escalation Rules expander, set Threshold to 1 People and Timeout to 180. This means at least one contact in the Supervisors group must respond within 180 seconds. Otherwise, the message will be sent to the additional (individual) recipients in the escalation list.
    c. In the Address Book expander, in the Filter drop-down list, select People.
    d. Drag-and-drop the two escalation recipients you want to add from the Address Book to the Escalation Recipient/Group/Timeout list. These escalation recipients should not be members of the Supervisors group.
    e. Next to each escalation recipient, in the Timeout field set the timeout value within which that person must reply to 60 seconds.
    f. Set the escalation Threshold to 1 People. This means that, if an escalation is triggered, at least one person in the escalation list must reply for the notification to be considered successful.
    g. From the Status changes drop-down list, select New event comes. This means that, the escalation is triggered, when the event source is in alarm.
  1. In the Message Tailoring expander, compose the notification messages as follows:
    a. In the Device drop-down, select E-Mail.
    b. Drag-and-drop any automatic tags you want to use from the Message Tags list into the Subject and Body fields. You can also directly enter text. The subject line cannot be empty.
  1. Click Save As .
  1. In the Save Object As dialog box, select the main Remote Notifications folder as the destination where you want to save the new remote notification.
  • in the Name field, enter Building Automation Life Safety to Supervisors.
  • Click OK.
  • The new remote notification object is available in System Browser, and is enabled by default.